How to Order
Kikkerland Design only sells in wholesale quantities to qualified retailers.
Please send in your Company Name, Name of Owner and a copy of your Resale Identification by fax to 212-678-6296 or email info@kikkerland.com and a customer service representative will review your information.
Once approved, you can begin placing orders immediately. Proposed orders are subject to changes based on product availability and credit terms. Please see Payment Terms and Options below for payment information.
To download a copy of our latest catalog, click here: SPRING2012
US and CANADA Sales Representatives
Working with a rep will provide you with valuable information for making your product choices. Our reps have samples, product knowledge and industry expertise. Click here for a list of our US and CANADA sales reps.
International/Rotterdam Office
Click here for a list of International Distributors
For information on becoming an authorized distributor outside the USA please call 212-678-2250 or email info@kikkerland.com
Ordering via Phone, Fax, or Email
To place an order via phone, fax or email, inquire about existing orders, or receive additional information about our products, please contact our Customer Service Department at 800-869-1105
Minimum Order
Opening Order: $300
Reorders: $175
Product must be ordered in minimum order quantities (units) as specified in catalog and on our website.
Payment Terms & Options
Net Terms: Net 30 days on approval of credit. We require a completed and signed credit application. Credit applications can be emailed, faxed or mailed in and must accompany an order. We do not pre-approve terms without an order in house. Please allow 3-5 business days for application processing.
Check or electronic funds transfer (ACH or wire transfer): For more information contact info@kikkerland.com
Credit Cards: Visa, MasterCard, credit cards are accepted and will be charged at time of shipment.
All shipments outside the US must be prepaid via wired funds or credit card. Shipping charges do not include Customs duties, taxes or fees incurred by the receiving country.
All prices/invoices are shown in US Dollars and must be paid in US Dollars.
Back Orders
Unless otherwise requested, out of stock items totaling $75.00 or more in value will be backordered and shipped using the same payment terms and shipping method as the original order without notice. Customers are responsible for canceling unwanted backorders.
Shipping
Orders ship FOB Dallas, Texas via UPS ground service unless another method is specified.
Freight charges are prepaid and added to your invoice. Please provide your email address to receive electronic UPS shipping notification.
Returns
We do not sell on consignment or guaranteed sale basis and do not accept returns. Please notify us immediately if you find any discrepancy with your order. Customers will be charged a 15% restock fee plus freight for refused orders.
Certificates of Compliance
Kikkerland Design worked closely with the Consumer Products Safety Commission to implement compliance requirements as efficiently as possible. Providing COCs (Certificates of Compliance) digitally eliminates the need to include paper certificates with our shipments to you. For more information and to download Copies of required COCs, please email us at info@kikkerland.com
